78bat Terms and Conditions
Please read all terms and conditions carefully before using this platform. By registering, you are considered to have accepted these terms.
Definitions and Explanations
Key Terms
The following words and phrases are used with specific meanings in these Terms:
- Platform: The 78bat website, mobile version, and all associated services.
- User / Member: Any person who has registered on 78bat or is using the platform.
- Account: The personal account designated for membership on the platform.
- Balance: The amount of money deposited or won in an account, displayed in Bangladeshi Taka (৳).
- Bonus: Additional funds or benefits provided by the platform, subject to specific conditions.
- Wagering Requirement: The amount that must be wagered before a bonus can be withdrawn.
Eligibility and Registration
Age and Identity Verification
The following conditions must be met to open an account and use the services on 78bat:
- You must be at least 21 years of age.
- You must be mentally competent and legally capable of entering into a contract.
- All information provided at the time of registration must be accurate, complete, and up to date.
- A person may open only one account. Opening multiple accounts will result in all of them being cancelled and the balance may be forfeited.
- You must register under your own name; opening an account under someone else's name or a fictitious identity is prohibited.
Account Security
It is your responsibility to keep your account login details secure. You are fully responsible for everything that happens under your account. If you lose access to your account or notice any suspicious activity, contact our support team immediately.
Deposit and Withdrawal Policy
Deposits
- Minimum deposit amount: ৳300 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Deposits are generally credited instantly. For any delays, contact 24/7 support.
- Use the correct mobile number and reference number when making a deposit.
- Deposits must come from a payment account registered in your own name.
Withdrawals
- Minimum withdrawal amount: ৳1,000.
- Withdrawals are generally processed within 1 hour.
- Withdrawals can only be made to the same payment method used for the deposit.
- Identity verification (KYC) may be required before a withdrawal is processed.
- Withdrawals may be temporarily suspended if irregular activity is suspected.
Bonus and Promotional Terms
Welcome Bonus
New members will receive a 100% bonus up to ৳15,000 on their first deposit. The following conditions apply to the use of this bonus:
- Wagering Requirement: The bonus amount must be wagered 15 times before withdrawal.
- If wagering is not completed within the specified time from the date the bonus is received, the bonus will be cancelled.
- Certain games may not contribute toward meeting the wagering requirement — this will be stated in the specific terms of each bonus.
- Bonuses cannot be withdrawn directly; only winnings after the wagering requirement has been met are withdrawable.
Ongoing Promotions and VIP Benefits
78bat regularly offers promotional deals. Each promotion has its own terms and conditions. VIP members receive weekly cashback — Bronze: up to 0.4%, Silver: up to 0.8%, Gold: up to 1.1%, Platinum: up to 1.5%. 78bat reserves the right to change or withdraw any promotion at any time.
If any user misuses the bonus system (multiple accounts, false information, bonus arbitrage, etc.), 78bat reserves the right to cancel their account and forfeit all accumulated bonuses and related winnings.
Fair Play and Prohibited Conduct
Prohibited Activities
The following activities are strictly prohibited and may result in account cancellation and balance forfeiture:
- Operating multiple accounts.
- Using any kind of software, bots, or automated tools.
- Any attempt to manipulate game outcomes.
- Attempting to access another user's account without authorization.
- Conducting money laundering or other unlawful financial activities.
- Exploiting any technical flaw in the platform — if such a flaw is discovered, it should be reported to us immediately.
- Harassing other users or using offensive language.
Fair Play Guarantee
All game outcomes on the 78bat platform are determined through Random Number Generator (RNG) technology. We are committed to ensuring fair play. All transactions are secured through SSL encryption technology.
Account Suspension and Cancellation
Cancellation by 78bat
78bat reserves the right to temporarily suspend or permanently cancel any account in the following circumstances:
- Violation of any clause in these Terms.
- Registration using false or misleading information.
- Fraudulent activity or suspicious transactions.
- Failure to verify age or being found to be underage.
- Under the direction of a court, regulatory body, or law enforcement agency.
In the event of account cancellation, the valid balance (excluding bonuses) is generally returned, but it may be held during an investigation.
Closure by the User
You may request to close your account at any time by contacting our support team. Before closing your account, ensure there are no pending withdrawals and that any bonus balance has met the wagering requirement.
Privacy and Data Protection
Use of Personal Information
78bat collects, stores, and uses your personal information. Full details of how this information is used can be found in our Privacy Policy. The key points are as follows:
- Your information is used for account management, payment processing, and customer service.
- Information is shared with third parties only where legally required.
- All data is secured by SSL encryption.
- You may request to review or correct your information at any time.
Responsible Gaming
Our Commitment
78bat places the highest importance on responsible gaming. We provide the following safeguards for our members:
- The ability to set deposit limits.
- Self-Exclusion option — temporarily closing your account for a set period of time.
- Reality Check — session time reminders at set intervals.
- Help with identifying signs of gaming addiction and referrals to professional support.
To learn more about responsible gaming, visit our Responsible Gaming page.
Limitation of Liability
Disclaimer
To the maximum extent permitted by applicable law, 78bat accepts no liability for the following:
- Gameplay being interrupted due to internet disconnection or technical issues.
- Transaction delays caused by system failures of third-party payment providers.
- Errors or interruptions in the software of authorized third-party game providers.
- Losses resulting from improper management of your account credentials.
78bat reserves the right to void any incorrect winnings displayed due to a technical error.
Service Interruptions
The platform may be temporarily unavailable due to security upgrades, maintenance, or other technical work. During this time, gameplay or transactions may not be possible. We will try to notify users as far in advance as possible.
Intellectual Property Rights
Copyright and Trademark
All content on the 78bat platform — logos, trademarks, designs, text, graphics, software, and other materials — is the intellectual property of 78bat or its licensees. Copying, distributing, or using these without explicit written permission is strictly prohibited.
Content from third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe is protected by their own intellectual property rights.
Terms Changes and Updates
Right to Make Changes
78bat reserves the right to change these Terms at any time. For important changes, we will post a notice on the platform and/or notify you at your registered email. Continuing to use the platform after changes have been made means you have accepted the new Terms.
It is therefore recommended that you visit this page regularly. Check the "Last Updated" date at the top of the page to confirm you are reading the latest version.
Applicable Law and Dispute Resolution
Legal Framework
These Terms and any matters related to the use of the 78bat platform will be governed in accordance with applicable law. Any dispute will first be attempted to be resolved through discussion.
Complaints Process
If you have a complaint or dispute, please contact our support team first:
- Get instant assistance via 24/7 live chat.
- Send a detailed complaint by email: [email protected]
- We will treat all complaints seriously and try to respond as quickly as possible.
Contact and Support
Customer Service
Our support team is ready to assist you 7 days a week, 24 hours a day. Chat with us directly in Bengali via live chat.
24/7 Live Chat
Related Policies
For more information related to these terms, please see the pages below: