78bat Privacy Policy

78bat is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on protecting the personal information of our users. The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to keep your information secure.

We believe that transparency and trustworthiness are the foundation of a successful online gaming relationship. The information of every user registered at 78bat is protected by SSL encryption and modern cybersecurity technology. Our secure and reliable platform does not sell or unauthorisedly transfer user information to third parties.

3.1 Service Delivery and Operations

The primary use of collected information is to deliver 78bat services without interruption. This includes creating and managing accounts, processing deposits and withdrawals, granting access to gaming services, and maintaining transaction records.

3.2 Identity Verification and Security

Verifying user identity is essential to maintaining the security of an online platform. 78bat uses identity information to confirm the validity of each account and to prevent unauthorised access. Age verification (21+) is also an integral part of this process.

3.3 Fraud Prevention and Financial Security

To keep all financial transactions secure and to detect fraudulent activity, we monitor transaction and behavioural data. This is done solely for the security of your funds and account.

3.4 Customer Service Improvement

Our 24/7 live chat support team may access information related to your account in order to resolve your issues quickly. This is done for the sole purpose of resolving problems.

3.5 Personalised Experience and Promotional Communications

Based on your gaming preferences and activity, we may send you relevant bonus offers, promotions, and information about new games. You may request to opt out of these communications at any time.

3.6 Responsible Gaming Monitoring

By monitoring users' gaming behaviour, we can identify potential signs of addiction and provide assistance when needed. This is an important part of our responsible gaming policy.

5.1 What Are Cookies and Why We Use Them

Cookies are small data files stored in your browser. 78bat uses cookies for the following purposes:

• Keeping your login session active
• Remembering language and display preferences
• Analyzing usage statistics to improve platform performance
• Security verification and fraud detection

5.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling cookies may prevent some important features of 78bat from working properly, particularly those related to login and payments.

Essential Cookies are necessary for the basic functionality of the platform and are always active. Analytical and functional cookies can be controlled according to the user's preference.

7.1 Right to Access Data

You may request a copy of the data stored about you on 78bat at any time. We are committed to providing this information within a reasonable time after your request.

7.2 Right to Correct Data

If any of your information is incorrect or incomplete, you may request that it be corrected. Keeping accurate records is in our mutual interest.

7.3 Account Closure Request

You may request to close your 78bat account. However, some data may need to be retained for a specified period to meet legal and regulatory requirements.

7.4 Opting Out of Promotional Communications

If you do not wish to receive our marketing emails or notifications, you can stop these communications at any time by informing our support team. However, essential account-related communications (such as transaction confirmations) will continue.

7.5 Data Portability

In certain circumstances, you may request your data in a structured, commonly used format. Please contact our support team to learn more about this.

8.1 Data for Active Accounts

All necessary data is retained while your account remains active. This data is used to provide services and ensure security.

8.2 Retention After Account Closure

After an account is closed, certain data — particularly records of financial transactions — is retained for a period determined by applicable law in order to meet legal and regulatory requirements.

8.3 Marketing Data

If you request to opt out of promotional communications, the processing of marketing-related data is stopped immediately. However, a limited record may be kept to prevent unintentional contact in the future.

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For Adults Only

78bat is only for individuals aged 21 or above. We do not collect information from or provide services to any minor. The age verification process at registration ensures that only adults can use the platform.

If a minor has registered by any means and we detect this, that account will be closed immediately and all related data will be deleted.

A request to parents: if you suspect your child is accessing an online gaming platform, please contact us immediately.

10.1 Notification of Changes

78bat may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email and clearly announce it on the website. Continuing to use the platform after any changes means you are considered to have accepted the new policy.

10.2 Date of Last Update

This privacy policy was last updated in January 2026. Previous versions may be available upon request.